dreary reason to fly
the journal of Michael Werneburg
twenty-seven years and one million words
Vancouver, 2001.05.31
We've all got our tickets to go to Toronto for the funeral. I hope the death certificate turns up, so I don't have to pay to make the booking change (again).
I booked Ken and Heidi's tickets through Air Canada's pathetic e*commerce site. My commentary, after it had foiled me for the third time (and required my third call to their tech support people) was: 'Fnck fnck fnck, fnck, that's bad'. Those guys have no inkling of how to do business online.
I consoled myself by ordering Ken a special meal. I selected the 'Dull/ulcer' category.