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the Equifax breach

the journal of Michael Werneburg

twenty-seven years and one million words

Toronto, 2017.09.23

I've gotten questions from a variety of people about the Equifax breach, and what it means to them in terms of potential ID theft.

In my opinion, it's clear that Equifax - and by extension, one can assume all of the credit bureaus haven't invested in adequately securing the data. I'd like to say I'm surprised, but it's clear that they are incompetents with a parasitic view on society and view their account-holders as a nuisance (more on that below).

Assuming you have not already experienced identity theft, there are two simple precautions you can take.

1) Contact all of the credit bureaus in the country and have them put a "freeze" on your account (here's the Equifax link). This will mean that anyone trying to open credit in your name has to phone you. This isn't the default behavior at the credit bureaus because it slows down the shower of free money that is the credit bureau business model.

2) Open an account with a small company called Credit Karma to get alerts when something shady happens on your account. It's free. As a bonus, you get to see your "Beacon" score. They use the credit system of TransUnion. They can offer free services because they have advertisements for things like credit cards directly inside the reports they offer.

3) Check your credit report at each of the credit bureaus. You'll almost certainly find some mistakes (it's on us to clean these up) and this security mess just makes it more necessary.

It's a shame that securing this data is beyond Equifax and its ilk, but this incident has laid bare what monsters these people really are. The vulnerability that allowed this breach was published by researches in March, and Equifax did nothing. The breach occurred in May, but Equifax didn't notice until the end of July.

Equifax then delayed advising its US cattle I mean "clients" for six weeks following the breach, apparently so that their executives could sell stock in advance of the inevitable hit to the stock price. In Canada, the Equifax website currently says "We will be proactively contacting impacted customers by mail" - a funny use of the term "proactive", given it's been two months, and a funny use of the slowest possible medium of sharing news.

They initially tied the "free" credit alerting service they flog to waiving the right to join a class action suit (attracting the attention of the attorney general's office). They've now dropped it, but they're still flogging a $20/month monitoring and alerting service that does the same things as the free service from Credit Karma.

When they were through with securities fraud and their summer vacations, Equifax set up a site so that people could determine if they'd been impacted, but sent people to a bogus site set up by a well-intentioned individual (who I suspect will just get himself sued). Why a new site? I guess it's the sort of thing that happens when you've fired your CISO.

I've been ignoring writing about this mess, but the questions have kept coming, so I thought I'd write something. All of this was gleaned from public sources. Mistakes and ill-temper are my own.

rand()m quote

If I had my life to live over, I'd try to make more mistakes next time. I would relax, I would limber up, I would be crazier than I've been on this trip. I know very few things I'd take seriously any more. I'd certainly be less hygenic... I would take more chances, I would take more trips, I would scale more mountains, I would swim more rivers, and I would watch more sunsets. I would eat more ice cream and fewer beans. I would have more actual troubles and fewer imaginary ones. Oh, I've had my moments, and if I had to do it all over again, I'd have many more of them, in fact I'd try not to have anything else, just moments, one after another, instead of living so many years ahead of my day. If I had it to do all over again, I'd travel lighter, much lighter than I have. I would start barefoot earlier in the spring, and I'd stay that way later in the fall. And I would ride more merry-go-rounds, and catch more gold rings, and greet more people and pick more flowers and dance more often. If I had it to do all over again - but you see, I don't.

Jorge Luis Borges