the old bait and switch
the journal of Michael Werneburg
twenty-eight years and a million words
Toronto, 2015.06.03
Fell for the old bait and switch last night, this time with a camera company. It's amazing to me that you could divert a long-time customer from one product towards something else that's higher margin even though you know from your history with that client that he's on a limited budget. Amazing.