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success at last with my bike

the journal of Michael Werneburg

twenty-eight years and a million words

Toronto, 2014.10.01

I've finally had some success with getting my damaged bike replaced; I had to resort to threats. Specifically, the threats were completing the police report I'd started to file, and taking the company to small claims court. I've sent them a copy of the invoice from the new bike shop, and they tell me I'll be paid in days.

rand()m quote

The human capacity to ignore inconvenient facts and avoid unpleasantness is immense

—John Walker, from the Hacker's Diet