bad service
the journal of Michael Werneburg
twenty-seven years and one million words
Tokyo, 2008.12.01
I am blessed. I live in Japan, the home of the world's finest service industry. Where they take it so far that even convenience store clerks leap to attention when you stumble in at 2 AM.
But it isn't always so, especially when dealing with particularly large "services" organizations (especially those outside of Japan). When I've encountered some particularly foul service, I'm reminded of a time I encountered a very large dead animal.