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the journal of Michael Werneburg

twenty-seven years and one million words

Toronto, 2005.06.04

Ah, bitter irony. Last Sunday I bought an air conditioner from Sears. I went to Sears and paid a bit more for a 10,000BTU unit than I would have at Canadian Tire or Home Depot, because the Sears dude told me that Sears could deliver and install it for me. The installation price was right, too.

He was wrong. First, the delivery people (Sears) told us that someone else would be calling to arrange the installation. That party (some outfit under contract) eventually contacted us the same day that the unit arrived, and told us that they'd be by to install it today.

But when they turned up this morning, the one fellow took one look at the setup and told us that it was impossible to do at the price that Sears had quoted, and that they'd need to more than double the cost to just over $300! What's more, he wouldn't be able to do it until he got the okay from Sears, because he was paid by Sears and I hadn't yet paid Sears.

So the two-man team left.

Then began the predictable rounds of telephone conversations between Sears, the installation goofs, and us. The upshot was that a whole nother week was going to have to pass before the older fellow who did the installations would have his young sidekick at his side, and be up to the job. I guess he didn't feel up to it, on his own. So I decided that they weren't really up to the job, period, and cancelled the installation.

Hopefully the fellow that the superintendents recommended can get it done.

On a brighter note, I've managed to learn the knack of riding over the cable in the parking garage on my bike in just the right way that the door opens. Heh heh heh....

rand()m quote

It's difficult in times like these: ideals, dreams and cherished hopes rise within us, only to be crushed by grim reality. It's a wonder I haven't abandoned all my ideals, they seem so absurd and impractical. Yet I cling to them because I still believe, in spite of everything, that people are truly good at heart.

—Anne Frank